Refund Policy

Please carefully review the refund policy before using our services.

1. Refunds

• We do not provide refunds for paid services, except in the following cases:
  • If we were unable to provide you access to our services due to technical reasons and were unable to resolve the issue within a reasonable time.
  • If you made a double payment for the same period or plan.

2. Refund Request

• To request a refund, please contact our support service.
• In your request, provide the details of your payment and the reason for requesting a refund.

3. Request Processing

• We will process your refund request as quickly as possible and contact you to clarify the details.
• The refund will be issued to the same payment method used for the original payment.

4. Exceptions

• Please note that the refund policy does not apply to changes of mind or discontinuation of service during the paid period. In such cases, we do not provide refunds.

If you have any questions or need additional information regarding refunds, please contact our support service.

Thank you for choosing SekerVPN!